ProHance Expands Presence in Australia and New Zealand through Strategic Partnership with Open Orbit

Sydney, New South Wales Jun 20, 2023 (Issuewire.com) - ProHance, a leading provider of omni-channel operations management solutions, is excited to announce its partnership with Open Orbit, a renowned company specializing in process design and improvement. The collaboration between ProHance and Open Orbit will serve as a Sales Channel Partner in Australia and New Zealand, solidifying ProHance's commitment to delivering high-quality solutions and expanding its global footprint.

ProHance offers a comprehensive omni-channel operations management and productivity platform that empowers enterprises to optimize their back-office, chat, and email servicing operations. With real-time visibility capabilities, organizations can gain valuable insights into team engagement and efficiently allocate resources. This data-driven approach enables businesses to make informed decisions, distribute workloads effectively, and respond with agility to dynamic market demands.

Ankur Dhingra, CEO of ProHance, expressed his enthusiasm about the partnership, stating, "ProHance has a strong track record of success in markets across Asia and North America. Our collaboration with Open Orbit brings unique value by enabling data capture, analytics, and subsequent process redesign and optimization. I am eager to replicate the success we have achieved for clients in other markets and extend our expertise to organizations in the Oceania region."

Open Orbit, a well-established player in Australia and New Zealand, specializes in making process design and improvement accessible to organizations of all sizes. By leveraging technology innovation to augment human judgment, Open Orbit simplifies and accelerates change, driving significant business improvement.

Niranjan Deodhar, Director and Founder of Open Orbit, shared his perspective on the partnership, saying, "Through this alliance, we are bringing a proven capability to clients in Australia and New Zealand. Our solutions can be swiftly deployed and generate returns on investment in various areas, including cost, risk, and revenue. Additionally, as ProHance's in-market partner, our deep expertise in designing and optimizing efficient operations will bring tremendous value to our current and future clients. I am excited about the potential impact we can create together."

With a user base of over 280,000 across 150 enterprises in 24 countries, ProHance has a strong reputation for enabling organizations to achieve operational excellence. The partnership with Open Orbit further strengthens ProHance's commitment to delivering customer-centric, efficient, and lean operations to enterprises worldwide.

Headquartered in Sydney, Australia, Open Orbit has established a robust presence in the local market. The company's focus on leveraging technology to enhance human judgment aligns seamlessly with ProHance's vision, solidifying its shared commitment to delivering exceptional solutions and driving operational success.

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About ProHance: ProHance is a leading provider of omni-channel operations management solutions, empowering enterprises to optimize their back-office, chat, and email servicing operations. With a comprehensive platform and real-time visibility capabilities, ProHance enables organizations to make data-driven decisions, allocate resources effectively, and respond to market demands with agility. For more information, visit www.prohance.net

About Open Orbit: Open Orbit is a renowned company specializing in process design and improvement. Leveraging technology innovation, Open Orbit simplifies and accelerates change, making process design accessible to organizations of all sizes. With a focus on driving business improvement, Open Orbit brings deep expertise in designing and optimizing effective and efficient operations. For more information, visit www.openorbit.net

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