Gratiot Towing Reaffirms Commitment to Winston-Salem, NC with Improved Roadside Assistance Service

November 25, 2019 - /PressAdvantage/ - Gratiot Towing reasserts its promise to make the driving public in Winston-Salem, NC and neighboring areas safer with its improved roadside assistance services.

Dennis Cooley, the company representative, explains that the company is continuing and growing its relevance and importance in keeping the roads and communities of Winston-Salem safe for motorists by expanding its road support service offerings and intensifying their presence in its service areas.

When calling Gatriot Towing for emergency road services, certified towing professionals will arrive in the stranded customer’s location is within 30 minutes. All their tow trucks are equipped with the modern tools and equipment to adeptly perform and a vast majority roadside assistance support. Their mechanic-technicians can open car lockouts, conduct battery jumpstarts, spare tire change, overheating restorations, and other basic mechanical or engine mending to get stalled vehicles working. If more sophisticated repairs are required, the towing provider will take the customer’s vehicle to a nearby certified auto shop to complete the repair. A complete list of their services can be accessed here: http://gmbp.in/u/5ddc0ba0525f4.

“We are just a call away to help you. If you call for assistance, you can be assured that we will arrive as fast as we can. You will not get stuck on the road for long. We will get things done as soon as possible,” Coley assures their customers.

Gatriot Towing’s roadside assistance service is available for all vehicle types, brands, and sizes. They also assist motorcycles. The company has expanded its service offerings by having all their workers skills upgrading training to abreast their knowledge and technical skills about the evolving automotive technology.

The towing company’s growing service coverage includes service to more than 200 locations, including Hunters Trace, Crims Crossroads, Tobaccoville, Dozier, Brook Cove, Rolling Acres, Pine Knolls, Muddy Creek, and a lot more. To effectively this large service area, the company has intensified its presence by augmenting its tow service crews that are deployed in more locations around the Winston-Salem region. In this way, their rescue teams can respond faster to stranded drivers in any of the communities that they serve.

Fast response and arrival to the customer’s stranded site are integral in the quick service delivery. By staffing up, the company will be able to keep wait times of customers to a minimum and meet targeted service levels. “Fast and reliable service is at the heart of our brand to solidify customer relationships and build brand loyalty,” says Cooley. Check out more information about the company here: https://sites.google.com/site/gratiottowingservices/.

To complement the objective to increase company presence within its service areas, the tow truck provider also came up with a new communications channel for customers to contact the company. Aside from their 24-7 helpline number which can be reached by calling (336) 728-6236, customers can also visit the company’s newly launched website to reach the company. Customers can go to the website’s contact us page where they can leave their message and email address to request assistance, make inquiries, and send feedback, among others.

“We have opened modern communication channels that offer greater flexibility for our customers to reach us,” says Cooley. The website also included links to the company’s other online platforms such as Instagram and Facebook, through which customers can be more updated to company news, promos and other updates. Cooley, however, recommends calling their hotline number for faster response.

Cooley added that the company wants to have affordable and honest prices that are on par or below the average market prices for similar services. The company has embarked on promotional discounts to further make their services economical. He says, “Our cut-rate prices are our way to show our commitment to help stranded motorists and deepen our relationship with them.” For a complete directory of their service areas, simply follow this link: http://gmbp.in/u/5ddc0c04db3f3.

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For more information about Gratiot Towing, contact the company here:

Gratiot Towing
Dennis Cooley
(336) 728-6236
[email protected]
Gratiot Towing
819 McCreary St,
Winston-Salem, NC 27105

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